1. Acceptance of Terms
By accessing or using the TakeoutNearYou website and online ordering platform (the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.
2. Use of the Platform
Our Services allow you to browse our menu, place food orders for pickup, and manage your account. You agree to:
- Provide accurate and complete information when creating an account or placing an order
- Use the Services only for lawful purposes
- Not interfere with the proper functioning of the Services
- Not attempt to gain unauthorized access to our systems or other users' accounts
- Not use automated means to access or interact with the Services without our permission
3. Account Responsibilities
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.
4. Orders and Pricing
All orders placed through our platform are subject to the following:
- Prices are listed in Canadian dollars (CAD) and include applicable taxes unless otherwise stated.
- Menu items and prices are subject to change without notice based on availability and market conditions.
- We reserve the right to refuse or cancel any order at our discretion.
- Order confirmation does not guarantee availability.
5. Payment Terms
Payment is processed at the time of order through Square, our payment processor. By placing an order, you authorize us to charge the provided payment method for the total order amount, including any applicable taxes and fees. All transactions are processed in Canadian dollars (CAD).
6. Refund and Cancellation Policy
- Cancellations: Orders may be cancelled within a short window after placement, provided preparation has not yet begun.
- Refunds: If you receive an incorrect or unsatisfactory order, please contact us within 24 hours.
- Quality Issues: If there is a food quality or safety concern, please contact us immediately.
- No-Shows: Orders not picked up within a reasonable timeframe may be forfeited without refund.
7. Allergens and Dietary Information
While we make efforts to provide accurate menu descriptions and allergen information, we cannot guarantee that our food is free from allergens. Our kitchen handles a variety of ingredients, and cross-contamination may occur. If you have food allergies or dietary restrictions, please inform us before placing your order.
8. Intellectual Property
All content on our website, including text, images, logos, menus, and design elements, is the property of TakeoutNearYou or its licensors and is protected by Canadian and international intellectual property laws.
9. Limitation of Liability
To the maximum extent permitted by law, TakeoutNearYou and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.
10. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, either express or implied.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Canada and the province of British Columbia.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13. Contact Us
If you have questions about these Terms of Service, please contact us at:
Takeout Cookies
hello@takeoutnearyou.com